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WHO ARE WILD AUSSIE?
We're passionate about helping Aussies explore the great outdoors with quality camping gear that won't break the bank. As an Australian-owned company, we're committed to providing awesome outdoor gear, specifically compact camping gear, that's durable, lightweight, and affordable -
WHAT ARE THE SHIPPING OPTIONS AVAILABLE?
We offer free shipping on all orders over $100 within Australia. For orders under $100, standard shipping rates apply. We also offer express shipping for an additional fee. -
WHAT IS THE RETURN POLICY? We offer a 30-day return policy on all products purchased on our website. If you're not satisfied with your purchase, you can return it for a full refund or exchange it for another product.
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HOW CAN I CONTACT CUSTOMER SUPPORT? You can contact us via email or phone during our business hours. Our customer support team is available from Monday to Friday, 9 am to 5 pm AEST.
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CAN I TRACK MY ORDER AFTER ITS BEEN SHIPPED? Yes, you can track your order on our website by logging into your account and checking the order status. You will also receive an email with a tracking number once your order has been shipped
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WHAT PAYMENT MEYHOD CAN I USE? We accept all major credit cards, PayPal, and Afterpay for your convenience.
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ARE THE PRODUCTS COVERED BY A WARRANTY? Yes, all products purchased on our website are covered by a manufacturer warranty. Please contact us if you have any issues with a product you purchased from us.
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DO YOU OFFER DISCOUNTS FOR BULK PURCHASES OR WHOLESALE ORDERS? Yes, we offer discounts for bulk orders and wholesale purchases. Please contact us for more information.
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CAN I CANCEL OR AMMEND MY ORDER? If you need to cancel or change your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that some changes may not be possible if the order has already been shipped.